英语电话对话用语:
1. Answering the Phone 接电话:
- Hello? 喂?
- Hi, this is [Your Name]. 你好,我是【你的名字】。
- Good morning/afternoon/evening. 早上好/下午好/晚上好。
- Thank you for calling [Company Name]. 感谢您拨打【公司名】。
2. Asking for Someone 询问某人:
- May I speak to [Person’s Name], please? 请问【某人的名字】在吗?
- Is [Person’s Name] available? 【某人的名字】在吗?
- Could you connect me to [Person’s Name]? 能帮我接通【某人的名字】吗?
- I’m trying to reach [Person’s Name]. 我想联系【某人的名字】。
3. Taking a Message 留言:
- Can I take a message? 我可以留言吗?
- Could you let them know [Your Name] called? 你可以告诉他们【你的名字】打过电话吗?
- Please tell [Person’s Name] that I called regarding [Topic]. 请告诉【某人的名字】我打电话是关于【主题】的。
- Would you mind letting them know I’ll call back later? 你介意告诉他们我稍后会再打电话吗?
4. Transferring the Call 转接电话:
- I’ll connect you to [Person’s Name]. 我会帮你接通【某人的名字】。
- Let me transfer you to the right department. 让我帮你转接到正确的部门。
- Hold on for a moment, please. 请稍等一下。
5. Making Arrangements 安排事项:
- Can we schedule a meeting for [Date and Time]? 我们能安排在【日期和时间】举行一次会议吗?
- I’d like to book a reservation for [Number of People] people. 我想预订【人数】人的位置。
- Could you arrange a callback for tomorrow? 明天能安排回拨吗?
6. Confirming Information 确认信息:
- Just to confirm, we have a meeting at [Time] on [Date], correct? 只是为了确认,我们在【日期】的【时间】有个会议,对吗?
- Can you verify your contact information for me, please? 你可以帮我核对一下你的联系信息吗?
- Could you spell your last name for me? 你能帮我拼写你的姓氏吗?
7. Ending the Call 结束电话:
- Thank you for your help. 谢谢你的帮助。
- It was nice talking to you. 很高兴和你聊天。
- Have a great day! 祝你有个美好的一天!
- Goodbye. 再见。